C-Level Walk About
Two things I did every morning as a Military Officer was ‘morning prayers’ and ‘the circle’.
‘Morning Prayers’ involved the key Officers in the Squadron standing in the Operations Room and taking 15 minutes to highlight the days objectives & identifying and addressing any gaps that impacted the objectives.
‘The Circle’ was simply a military term for Management By Walking Around – simply walk the Hangar floor, talk with staff, ensure communication boards were current, walkways clear, obtain a pulse for the climate, address any morale issues, etc.
I have to admit I’ve struggled in bringing this type of behaviour into civilian / commercial operations.
A colleague recently said to me, ‘it worked there because lives were at stake, lives aren’t at stake at the office’.
Jacoline Loewen, in her book ‘The Money Magnet’ has this quote – “a business earns it’s right to exists each and every day”,
so I guess I have to beg to differ with my colleague, lives are at stake – he obviously hasn't seen the recent jobless rate or it's trend.
I guess I’ll keep pushing.